We are seeking a motivated team member to join our Service Department for our Audi Mississauga, Airport location. With state-of-the-art equipment, a combined 29 
work bays, multiple customer lounges, and digital tools to facilitate premium client experiences, we are prepared to leverage these resources to grow into the destination of choice for Audi Sales, Service and Parts in the Greater Toronto Area. 
You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!
Our CompanyBramgate Automotive Inc. has been in business since 1967. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!Our vision is to make every customer experience easy, efficient, and enjoyable.We proud of:Our high volume and high-performance stores
Canadian AutoWorld Employer of Choice (CAWEOC) Award - 2020, 2023.
Winner of Canadian AutoWorld Employer of Choice (CAWEOC) Award -2020The BenefitsState-of-the art facility. Air-conditioned spaces
Outstanding leadership and support
Professional training and processes
Large customer base
Benefit package, life, dental, health, RRSP, pension plan and EAP
Collegial workplace atmosphere
Career advancement opportunitiesKey Responsibilities:As Service Advisor, you will be responsible for providing customers with information on Audi's individual and combined service/repair services, as well as promotional packages offered by the Dealership. The Service Advisor must keep up to date on new and used vehicle warranty repairs and how to administer them according to the 
manufacturer warranty guidelines. Duties of this position include, but are not limited to, answering the telephone and emails, greeting, and supporting customers with all needs, scheduling service and maintenance appointments and processing payment.Duties:Meet and greet customers and customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate, and get proper authorization from customers.
Liaise with Service Managers and Service Technicians on work orders and requirements.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.Demonstrates behaviours to ensure that each and every customer encounter is consistent with the Bramgate Promise of consistent Easy, Efficient and Enjoyable interactions with at all times.
Creates an environment where customers are regularly apprised of the current situation.
Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
Understands the customer service measurements used in the Audi network.
Identifies, recommends, and supports opportunities for methods/process improvement.
Complete customer surveys. Maintain a customer follow-up system with all customers to confirm satisfaction with their service experience.
Identifies repeat customers and treats them accordingly.
Perform various clerical and administrative duties.
Organize, maintain, and coordinate Company records and files in their proper locations.
Where necessary, assist in the compilation of data for various reports. 
Maintain a clean and safe work area.
Other duties as required.What you bring to the roleThe key skills and qualities of a Service Advisor:High school diploma or post-secondary courses.
3-5 years' experience in a customer service role, preferably in a luxury automotive environment.
Cashier experience.
Automotive workshop process and product knowledge.
Previous experience with Reynolds and Reynolds software an asset.
Must have exceptional communication and interpersonal skills (including computer literacy).
Strong customer service skills.
Ability to negotiate and sell.
Demonstrated willingness to learn and succeed.
Excellent written and verbal communication skills.
Able to build and maintain lasting relationships with customers. 
Self-motivated, with high energy and an engaging level of enthusiasm.
Able to perform basic calculations and mathematical figures.
Strong knowledge of Microsoft Office products, including Email, Excel and Word.
Able to organize and maintain files and basic database.
Ability to work individually and part of a team.
Willing to learn more as a part of further personal development.
Valid G driver's licence.
If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.Please apply, in confidence, by clicking the link below or sending your resume to careers@bramgateautomotive.com.We thank all applicants. Only those selected will be contacted.Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

Audi Mississauga has two locations. Our premier new facility is in the heart of Peel region next to Toronto Pearson Airport. We are seeking a motivated team member to join our existing Sales Department for our Audi Mississauga Airport location. With state-of-the-art equipment, a combined 29 work bays, multiple customer lounges, and digital tools to facilitate premium client experiences, we are prepared to leverage these resources to grow into the destination of choice for Audi Sales, Service and Parts in the Greater Toronto Area. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!
Our Company
Bramgate Automotive Inc. has been in business since 1967. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!Our vision is to make every customer experience easy, efficient, and enjoyable.
We are proud of:High volume and performance storesCanadian AutoWorld Employer of Choice (CAWEOC) Award -2020Canada's Top 25 Best Dealership to work for by Automotive News -2018-2019. We strive to make every customer experience easy, efficient, and enjoyable.
The BenefitsState-of-the art facility. Air-conditioned spacesOutstanding leadership and supportProfessional training and processesLarge customer baseBenefit package, life, dental, health, RRSP, pension plan and EAPCollegial workplace atmosphereCareer advancement opportunities
Key Responsibilities:As Audi Brand Specialist, you will be responsible for the solicitation, development and booking of new business, as well as the retention and renewals of existing customers through effective sales techniques and relationship building. This is a commission-based Sales position. Your energy, self-motivation and customer focus commitment will make you the ideal candidate for this exciting position.
What you bring to the roleThe key skills and qualities of an Audi Brand Specialist:Post-secondary education or college courses preferred.Active relationship building. Able to use various Social Media platforms to promote products.2-3 years of demonstrated sales experience.Solid mobile vehicles sales experiences.Valid G driver's license required. OMVIC license required.Able to maintain a safe driving record. Driver's abstract required.General knowledge of automobiles.Willing to learn new skills and products features.Strong customer service focus.Strong knowledge of store policies and procedures.Hands on involvement.Ability to work with little or no supervision.Adaptable and flexible.Able to effectively communicate both verbally and in writing.Able to work well under pressure.Computer literate, including effective working knowledge of MS Word, Excel, social media, and e-mail.Strong work ethic and a positive team attitude.If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.
Please apply, in confidence, by clicking the link below or sending your resume to careers@bramgateautomotive.com.We thank all applicants. Only those selected will be contacted.Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

Are you an experienced Licensed Service Technician looking to take the next step-up in your career? If so, we have a new challenge for you.We are a growing family-owned business, looking to appoint an Audi Service Technicians to join our team. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!Key ResponsibilitiesThe key responsibilities of a Audi Licensed Service Technician include, but are not limited to:Inspect, maintain, and repair automobiles that run on electricity, gasoline, or alternative fuels like ethanol.
Execute basic care maintenance like tire rotations and oil changes
Diagnosing complex problems
Planning and executing vehicle repairsOur CompanyBramgate Automotive Inc. has been in business since 1967 for more than 54 years. We have 5 locations in the Peel region. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!Our vision is to make every customer experience easy, efficient, and enjoyable.We are proud winners of:Canadian AutoWorld Employer of Choice (CAWEOC) Award - 2020
Canada's Top 25 Best Dealership to work for by Automotive News - 2018 & 2019.
The BenefitsState-of-the art facility. Air-conditioned spaces
Outstanding leadership and support
Professional training and processes
Large customer base
Benefit package, life, dental, health, RRSP, pension plan and EAP
Collegial workplace atmosphere
Career advancement opportunitiesWhat you bring to the roleThe key skills and qualities of a Volkswagen and Audi Service Technician:Valid Automotive Service Technician trade certification, Red Seal 310S.
Direct work experience in automotive repairs and service with luxury vehicles.
Extensive knowledge of different automobiles and their service needs.
Able to build and maintain lasting relationships with customers.
Ability to learn new technology and repair and service procedures and specifications.
Knowledge of electronic diagnostic equipment.If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.
Please apply, in confidence, by clicking the link below or sending your resume to careers@bramgateautomotive.com.We thank all applicants. Only those selected will be contacted.Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

We are in search of motivated and qualified candidates with the right mindset to take us to the next level with our Sales, Service and Parts operations.We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand. Bramgate Automotive Inc. is the winner of the Canadian AutoWorld Employer of Choice (CAWEOC) Award - 2020. Our vision is to make every customer experience easy, efficient, and enjoyable. If you are looking for a great career opportunity with a growing family-owned business and have the talent and passion to be a top performing ambassador, we would love the opportunity to meet with you.
Position Summary:As a Service Apprentice Technician, you are committed to learning and growing. Currently enrolled in the Apprenticeship program, you will support the Audi Service Technicians completing daily work assignments for services and repairs. These include vehicle clean-up, as well as maintaining a safe and clean service workshop.Duties:Examine vehiclesDiagnose service requirementsComplete basic services and repairsAssist Service Technicians with services and repairsMaintain a safe, clean and tidy workshopOther duties as requiredRequirements:High School diploma or equivalent and/or post-secondary educationCurrently enrolled in Ontario College of TradesParticipates in on-going technical training as required1-2 years of direct work experience, preferably in luxury dealershipValid Driver's License and Clean Driver's AbstractSafety shoes. Ability to operate manual and automatic transmission vehiclesGood time management skillsAbility to work individually and as part of a teamHigh level of integrity and work ethic
We Offer:Luxury brandOutstanding leadership and supportProfessional training and processesCareer advancement opportunitiesIf you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.
Please apply, in confidence, by clicking the link below or sending your resume to careers@bramgateautomotive.com.We thank all applicants. Only those selected will be contacted.Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.